PRIVACY POLICY
Last updated: May 2026
Exotic Car Imports LLC (“ECI”, “we”, “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
1. INFORMATION WE COLLECT
Account Information: Name, email address, password (encrypted), phone number when you register.
Bidding & Transaction Data: Bid history, auction activity, payment method details (processed and stored by Stripe — we never see your full card number), vehicle purchase records.
Vehicle Submission Data: Vehicle details, photos, videos, VIN, title documents submitted through our submission form.
Usage Data: IP address, browser type, pages visited, time spent on site, referral source. Collected automatically via cookies and analytics tools.
Communications: Emails and messages you send us, including support inquiries.
2. HOW WE USE YOUR INFORMATION
— To operate the auction platform and process transactions
— To send auction notifications (outbid alerts, win confirmations, payment reminders)
— To verify your identity and prevent fraud
— To communicate about your account, submissions, and purchases
— To improve our website and services
— To comply with legal obligations
3. SHARING YOUR INFORMATION
We do not sell your personal information. We share data only with:
Service Providers: Stripe (payment processing), email service providers, shipping and logistics partners — only as necessary to provide services.
Auction Participants: Your first name and last initial are visible to other bidders on active auctions. Full contact details are shared with the opposing party only upon auction completion.
Legal Requirements: We may disclose information when required by law, court order, or to protect the rights and safety of ECI and its users.
4. COOKIES
We use cookies to maintain your login session, remember preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features may not function correctly.
5. DATA RETENTION
We retain your account data for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for legal and tax purposes. You may request deletion of your account by emailing [email protected].
6. YOUR RIGHTS
You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data (subject to legal retention requirements), opt out of marketing emails at any time via the unsubscribe link.
7. SECURITY
We implement industry-standard security measures including SSL encryption, secure password hashing, and access controls. No system is 100% secure — please use a strong unique password for your account.
8. CHILDREN’S PRIVACY
Our platform is not directed at children under 18. We do not knowingly collect data from minors.
9. CHANGES TO THIS POLICY
We may update this policy periodically. We will notify registered users of material changes via email. Continued use of the platform constitutes acceptance.
10. CONTACT
Questions about your privacy? Contact us:
Exotic Car Imports LLC
Virginia Beach, Virginia
[email protected]
757-123-45